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Investors in People
The Investors in People Standard provides a framework that helps organisations to improve performance and realise objectives through the effective management and development of their people
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Neuro Linguistics Programme (NLP)
NLP is the practice of understanding how people organise their thinking, feeling, language and behaviour to produce the results they do.
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Quality Management System – ISO 9001
ISO 9001 - an internationally recognised standard demonstrating commitment to quality and customer satisfaction as well as continuous improvement.
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Environmental Management System - ISO 14001
ISO 14001 is an international standard that specifies a process for controlling and improving a company's environmental performance.
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Occupational Health & Safety Management System - OHSAS 18001
ISO 18001 - is a framework that allows an organisation to consistently identify and control its health and safety risks, reduce the potential for accidents, aid legislative compliance and improve overall performance.
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Lexcel |
Customer Service Excellence |
Customer First
Putting the Customer First - is the National Standard for Customer Service and has its roots in professional business services.
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Supporting the Legal Sector to Achieve Excellence
To deal with the demands now required of the legal profession, firms are now looking again at how they deliver their services to meet client expectations.
Do you know what a client facing business.Do you/your staff have the skills to deliver such a business - or are you looking for someone to help guide and support you through this process.
Whichever it is then the Centre for Assessment & Recognition have the skills and people to help you.
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