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Investors in People
Investors in People is all about business improvement. Our new approach can transform your organisation's performance by targeting your chosen business priorities.
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Neuro Linguistics Programme (NLP)
NLP is the practice of understanding how people organise their thinking, feeling, language and behaviour to produce the results they do.
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Skills Pledge |
Quality Management System – ISO 9001
ISO 9001 - an internationally recognised standard demonstrating commitment to quality and customer satisfaction as well as continuous improvement.
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Environmental Management System - ISO 14001
ISO 14001 is an international standard that specifies a process for controlling and improving a company's environmental performance.
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Occupational Health & Safety Management System - OHSAS 18001
ISO 18001 - is a framework that allows an organisation to consistently identify and control its health and safety risks, reduce the potential for accidents, aid legislative compliance and improve overall performance.
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Lexcel |
Customer Service Excellence |
Customer First
Putting the Customer First - is the National Standard for Customer Service and has its roots in professional business services.
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Legal Sector Services
To deal with the demands required of the legal profession, firms are looking again at how they deliver their services to meet client expectations.
Do you/your staff have the skills to deliver such a business - or are you looking for someone to help guide and support you through this process?
Centre for Assessment & Recognition have the skills and people to help you.
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