In the current climate for legal services there is a growing need to provide a quality service to your clients and gain a marketing advantage amongst your competitors.
Failures in administration and service delivery tend to lead to most complaints and claims against solicitors, particularly in the areas of casework and communication with clients. This coupled with the increasing pressures to meet and comply with certain legislative provisions, means Lexcel will provide practices with the framework to take preventative action.
Also there are more risks associated in taking on cases now. Yet risk can and must be assessed and managed. Increasingly,