Centre for Assessment - Customer Service Excellence

Read and familiarise yourself with the Customer Service Excellence standard [download: PDF (584KB)]. Get together with your colleagues to plan how you could use the standard and discuss with them how to take this forward.

Contact Amanda Whitehouse on 01925 256661 to arrange an a free, no obligation discussion.

Below are types of support available from Centre for Assessment & Recognition.

Workshops
Training In-house
Advisory and implementation support
Third party self assessment
Diagnostic

SERVICES